Building the future of logistics one day at a time, with Truck drivers in mind.
Frequently asked questions relating to sales and initial setup of our ELD solutions.
1Why do I have to get an ELD electronic logging device?
2Do I have to install the ELD before trying the application?
3What if several drivers drive one truck? Do I get a device for a vehicle or a driver?
4Is ELD compatible with all types of vehicles?
5Will Ezlogz app help me handle DVIRs?
6Will app keep track of IFTA?
7Will ELD be able to pick up any fault codes?
8Do I buy the ELD or lease it?
9Does ELD come with a warranty?
10Can device comply with Canadian regulations?
11Is device compatible with ODB-II port?
Frequently asked questions relating to general issues and troubleshooting for the Ezlogz app and for our ELD device.
1Do I have to input my CDL data?
2How does the device decide what duty status to show?
3What if I have made a mistake in my log? Can I edit it?
4Does Ezlogz support driving teams?
5Does the device save records about my speed?
6Can I unplug the device in case I have to use a diagnostic port for maintenance?
7How do I upload the latest version of the Ezlogz app?
8What is the oldest log that I can edit?
9In case I am not the admin of the group, and there is a mistake in my log, can I edit it?
10Why instead of showing my exact location, the app shows "N Miles to X City"?
11Can I get an account without an email?
12What if I am pulled over for a roadside inspection?
Frequently asked questions relating to roadside inspection and sensitive data protection during inspections.
1What if inspector asks to copy my logs?
2How can I prevent DOT from seeing my text, phone records, and other personal information?
Frequently asked questions about technical implementation and installation of our ELD device.
1What connector do I need to install the ELD?
2Does the ELD have a memory card?
If you still have any questions or are having trouble with the app, our ELD device, or want to know more about our product before placing an order, we are here for you 24/7. Please fill out the contact form above and a member of our technical support team will get in touch with you shortly.
Download our ELD app for Android or iOS below, and find out why we are the leading FMCSA compliant ELD provider!